Federal Workforce Faces Inefficiency: 111 HR Software Systems Across 29 Agencies Uncovered in GSA Survey

Core HR systems (onboarding, job histories, org chart, benefits, etc.) are not consolidated in the federal workforce.

From a March 2025
@USGSA
survey of 29 agencies, there are 111 instances of 59 unique HR software products offered by 19 commercial vendors and 11 federal

A recent survey conducted by the U.S. General Services Administration (GSA) has unveiled significant fragmentation within the federal workforce’s human resources systems. According to the March 2025 findings, 29 agencies utilize a staggering 111 different instances of HR software, sourced from 59 unique products offered by 19 commercial vendors alongside 11 federal solutions. This lack of consolidation poses challenges for efficiency in vital HR functions, including onboarding, job history management, organizational charts, and benefits administration. The GSA’s survey highlights an urgent need for a streamlined approach to HR systems across federal agencies, as the current landscape complicates data sharing and increases administrative burdens. As the government seeks to modernize its operations, addressing this fragmentation could enhance workforce management and improve overall service delivery.

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